4 H hour CEU. Yes, And: Communication, Collaboration, and Care through Medical Improv

Description

CEUs for PT, PTA, OT, COTA, SLP, nursing, social work, administrators, RD, RT, MT, counselors, any healthcare professionals who require CEU credits

This class is not going to teach you how to be funny with your patients and clients.

This class isn't teaching you how to perform comedy improv.

This class is FUN..... AND, it uses the APPLIED principles of improv to improve our communication in healthcare work spaces! 

4 hours CEUS Pre-approval for PTs through the KPTA and Social Workers through KS BSRB.

Course Objectives: 

1. Explain the distinction between moral injury and burnout. 

2. Identify what is, and is not, within your control when managing moral injury and burnout 

3. Describe the 3 elements of the core Yes, And principle of medical improv 

4. Identify difference between 1st, 2nd, and 3rd circle presence and how it impacts collaborative communication. 5. Identify one specific way to improve your 2nd circle presence 

6. Describe how medical improv can improve communication in the healthcare setting 

7. Identify emotions in non-verbal communication in order to improve emotional intelligence 

8. Identify ways in which you can deepen and improve your listening skills 

9. Recognize the underlying wants/needs of “difficult” patients and families to provide improved accuracy of communication to foster improved pt/family satisfaction and safety 

10. Explain the concept of “matching energy” and how that could improve relationships in the healthcare setting 11. Describe how recognizing status can improve pt-HCW communication and relationships 

12. Describe 3 ways you can improve the culture of support and teamwork in your workplace 

Course Outline and Schedule 

08:30 to 8:45am **Registration 

8:45 to 9:15am: Introductions and Moral Injury vs Burn Out 

9:15-10:00am: Collaborative Communication 

10:00 to 10:45am: Listening 1

0:45 am to 11:00am: ** Break 

11:00 to 11:45am: Status and Relationships 

11:45 to 12:30pm: Teamwork, cooperation, support 

12:30 to 1:00 pm: Monday morning applications, wrap up, Q&A 

Instructor Bio: 

Carrie Blubaugh, is a seasoned physical therapist with over 33 years of experience, specializing in the care of older adults for the last 26 years. She brings 25 years of experience as a Director of Rehabilitation Services, leading and overseeing rehab programs. 

 Carrie completed the Medical Improv Training with Katie Watson at the Northwestern School of Medicine in 2023. She has facilitated medical improv training with the Children’s Mercy Hospital residents and is an active member of the international Medical Improv Collaborative network. 

She is the founder of ListeningWorks,LLC, where she leads applied improv training sessions and classes for businesses and professionals focusing on improving collaborative communication and relationships, fostering teamwork and enhancing listening skills. 

In addition to her clinical practice, Carrie is an accomplished improviser and has been performing in improv comedy shows for 12 years as well as teaching and coaching improv classes. 

Her business, Act Your Age Improv, brings improv classes and events to older adults in senior living communities, through Johnson County Parks and Rec 50+ program and the University of Kansas Health System Turning Point Center program.